Minimum age entry requirement is 15 years.

To complete an online self-paced course (distance learning environment), students will require the following resources:

• A functional computer/laptop (Windows or Mac**) with currently supported version of Windows or Mac Operating System;
• Computer/laptop installed Microsoft office 2010 or above;
• In-built speaker & microphone or external headsets;
• Internet;
• Smartphone.

**Mac users: For MYOB related units, students will need to install and use ‘Parallels’ or similar software i.e. an emulator installed to allow the Mac to run Windows programs as data files are supplied in Windows format.

A significant portion of the course is completed through online learning hence students are expected to have the following computer/digital skills:

• File Management: create and manage computer files (Microsoft Office, PDF documents, audio, video files etc.) including how to find, download, copy, rename, recover, print, scan and organize your files;
• Use of internet and email (including selecting and using web browsers, and using email);
• Use of cloud storage solutions (For e.g. Dropbox, OneDrive, Google Drive).

Please note Heed Education staff are not able to provide technical support regarding system setting and essential computer management and maintenance tasks.

Textbooks are required to be purchased from the nominated suppliers to complete a course with Heed Education. The total cost will vary depending on following factors:

• Personalised training plans and unit allocation as some of our diploma/Cert IV units do not require a textbook purchase.
• Choice of e-text or textbook (hard copy).

Average cost per textbook is $35. Textbook purchase information (discount codes, supplier detail etc.) is provided at the time of enrolment.

Students are provided access to the learning support material, assessment and any supporting documents with supplementary information via online learning platform upon enrolment.

Tax Practitioners Board (TPB) approved units include an exam component, which needs to be independently supervised. Students are required to arrange for an independent supervisor if they have not completed an assessment in a supervised classroom environment at Heed Education’s classroom.

If a student is unable to arrange an exam supervisor, then Heed Education can arrange supervision via their virtual classroom e.g. Zoom/Click Meetings. An additional cost may apply. Kindly refer to the Additional Fees and Charges section in the Student Handbook.

The supervisor can be a person of responsibility e.g. a Justice of the Peace, Practicing Accountant (CA/CPA/registered BAS/Tax Agent), Police Officer, Doctor, Nurse, Lawyer, Trainer and Assessor/teacher etc. The supervisor MUST NOT be a family member, friend, reside with the student or have a close personal or professional relationship with the student.

To nominate an exam supervisor:

• the student selects and arranges to nominate a supervisor.
• student arranges for mutually suitable date/time for their exam with the nominated supervisor;
• both the student and the supervisor complete the Exam Supervisor Nomination Form (available in the Learning Management system); and
• student submits the completed Exam Supervisor Nomination Form to Heed Education via email (info@heededucation.com.au) at least one week PRIOR to the exam date.

Exam conditions:

• Time allowed: 3 hours for each unit exam.
• Exam format: The exam is in the format of an online test that contains a mix of short answer questions, multiple-choice and calculation questions (similar to assessment questions.
• Permitted materials: Student is permitted to use all the unit resources during their exam e.g., textbooks (electronic or book form), notes, calculators, stationery, computer/laptop, internet access.

Exams must be completed within the course duration.